Shipping & Delivery

All orders will have a tracking number. The number will be emailed to you when the order is despatched.

If shipping to a business address please include the business name.

Instawhite Pty Ltd is not responsible for failure of delivery of an order by Australia Post after dispatch, or delayed delivery through Australia post Express Network. We are not  compensated for shipping through Auspost.

Return to Sender: All parcels returned to sender (Instawhite Pty Ltd) due to incorrect address supplied by the customer, Acceptance Refusal, or unclaimed from Post Office will incur a return fee.  Customers who wish to have their parcel resent to them will need to pay a re-postage fee.

Parcels with Authority to leave – We will not take responsibility for parcels that have gone missing when customers request authority to leave and no signature is obtained. This is at the customers own risk.

Delivery times:

VIC 3-5 Working days
TAS 3-5 Working days
NSW 1-3 Working days
ACT 2-3 Working days
QLD 3-5 Working days
SA 3-5 Working days
NT 5-7 Working days
WA 5-7 Working days

These are estimated delivery time frames only

If you have an eParcel tracking number, click here to track your order.